Premium Biz Post – Starting October 1, 2025, the Indonesian government will enforce a new regulation that requires all international visitors to use a centralized mobile platform known as the All Indonesia App when arriving in Bali and most international airports across the country. This rule streamlines the entry process, combines immigration and customs checks, and improves efficiency in handling the growing number of foreign arrivals. Bali, as Indonesia’s primary tourism hub, will serve as the first location before the policy expands nationwide.
The Purpose of the New Regulation
The government designed the All Indonesia App as part of its digital transformation in public services. The platform combines multiple declarations that travelers previously handled through separate forms, including immigration clearance, customs reports, health screening, and quarantine information. By unifying these processes, officials aim to reduce paperwork, shorten waiting times, and improve monitoring of incoming travelers.
The Ministry of Tourism and Creative Economy emphasized that the system not only improves visitor experiences but also provides more accurate data for tourism planning. With real-time statistics on arrivals, authorities can better predict demand, manage airport traffic, and prepare for potential health or security risks.
Why Bali Leads the Implementation
Officials selected Bali as the pilot location because it serves as Indonesia’s most significant international gateway. The island receives nearly half of the nation’s foreign tourist arrivals, and Ngurah Rai International Airport handles millions of passengers each year. By starting in Bali, the government can test the system in a high-volume environment where its results will be immediately visible.
Bali’s dependence on tourism also makes it a strategic site for innovation. Outdated systems that cause long queues, complicated forms, or poor coordination directly affect the island’s economy. A digital solution ensures that Bali maintains its image as a modern and convenient destination.
How the All Indonesia App Works
Travelers can download the All Indonesia App on iOS or Android before departure. After registration, they enter personal details, travel itineraries, health status, and items subject to customs regulations. Once complete, the app generates a QR code that officials scan upon arrival.
At the airport, passengers who have finished their digital declarations pass through designated counters and e-gates. This process minimizes physical paperwork and manual inspections. The app also connects with Indonesia’s e-Visa system, allowing travelers to store visa information within the same platform.
Benefits for Travelers and Authorities
- Faster Processing – Digital declarations reduce manual inspections and speed up clearance.
- Convenience – Travelers no longer fill out multiple paper forms.
- Health Security – Integrated health declarations help protect public safety.
- Data Accuracy – Centralized records allow the government to track trends effectively.
- Environmental Impact – Less paper use supports Indonesia’s sustainability goals.
Government officials said the app supports “Smart Tourism,” a national strategy that applies technology to enhance visitor satisfaction and improve efficiency.
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Concerns and Challenges
Although the All Indonesia App brings many advantages, several concerns remain:
- Digital Divide: Some travelers may struggle with mobile apps, especially older visitors or those without internet access.
- Privacy: Tourists worry about how authorities store and use their personal data.
- Implementation Readiness: Airport staff, customs officers, and immigration officials must receive proper training.
- System Reliability: Technical glitches during peak seasons could cause delays and frustration.
The government assured tourists that manual counters will remain available during the transition period.hat contingency plans, such as manual counters, will remain available during the early stages of implementation.
Global Context and Comparisons
Other countries already use digital entry systems. Singapore relies on the SG Arrival Card, and Australia launched the Digital Passenger Declaration. Both systems gained positive feedback because they create smoother travel experiences and increase efficiency.
By launching the All Indonesia App, Indonesia joins the group of nations that embrace modern digital border management. However, Indonesia faces a unique challenge because it manages dozens of airports across thousands of islands.
Reactions from the Tourism Industry
Tourism operators in Bali welcomed the initiative. Hotel associations, travel agents, and airlines believe the All Indonesia App modernizes the visitor experience. Many pledged to help educate travelers about the requirement by including reminders in booking confirmations, emails, and airport announcements.
Some stakeholders, however, asked for a longer adjustment period. They argued that clear communication remains essential to avoid confusing tourists who may only learn about the rule at the airport.
Long-Term Goals
The government expects the All Indonesia App to stay as a permanent part of the tourism system. Future updates may include:
- Travel insurance purchase options
- Real-time event and tourism information
- Emergency assistance features
- Online payment for tourist taxes or conservation fees
These upgrades could transform the app into a one-stop solution for compliance and tourism services.
The All Indonesia App represents a milestone in Indonesia’s digital governance. Beginning in October 2025, every international visitor entering Bali and other major airports must use the platform. Although challenges such as accessibility and privacy require attention, the advantages of faster processing, greater convenience, and improved security far outweigh the drawbacks.
For Bali, this rule offers both a challenge and an opportunity. A smooth rollout will reinforce the island’s reputation as a forward-thinking destination capable of serving millions of tourists efficiently. For travelers, the message is clear: download the app, complete your declaration early, and enjoy a seamless journey into Indonesia.
