Premium Biz Post – Indonesia is introducing a major change to its entry rules. Starting October 2025, all foreign tourists must download and use the All Indonesia app. This regulation applies to international arrivals through Bali, Jakarta, and other major entry points. The government wants to modernize travel procedures and improve the visitor experience.
The new rule is part of a broader plan to digitize public services and tourism. Indonesia is aiming to streamline customs and immigration while keeping the country safe and welcoming. Tourism is a key sector, with millions of travelers visiting each year.
Smarter Border Management
Indonesia’s Ministry of Tourism and Creative Economy is working with the Directorate General of Immigration. Their goal is to simplify entry procedures and reduce paperwork.
Currently, tourists complete paper-based customs forms upon arrival. This process is slow and prone to errors. By switching to a digital arrival declaration, the government hopes to cut wait times and make airport procedures faster.
The All Indonesia app lets travelers submit information like travel details, health records, and accommodation addresses before landing. Officials say this will help process passengers more efficiently.
Bali Leads the Rollout
Bali is the first location to adopt this system. The island is Indonesia’s top tourist destination and receives millions of international visitors each year. Bali’s Ngurah Rai International Airport already has strong infrastructure and high-tech facilities.
Starting in October, all tourists arriving in Bali will need to present a QR code from the app. This step replaces paper forms and aims to create a smooth, paperless arrival process.
Nationwide Expansion
After Bali, other airports and seaports will follow. The plan includes Jakarta’s Soekarno-Hatta Airport, Surabaya, Batam, and Medan. Authorities will expand the program gradually, using feedback from travelers to improve the system.
The app is free to download on iOS and Android. Visitors can fill out their declaration up to 72 hours before their flight. Multilingual support ensures a better experience for travelers worldwide.
Better Safety and Convenience
The new app is more than a tool for faster immigration. It will also help keep travelers safe. Authorities can respond quickly in emergencies or natural disasters. In a country with over 17,000 islands, having digital visitor data is essential.
Health information can also be stored in the app. Officials may request vaccination records or screening data when needed. This approach strengthens public health security without slowing down travel.
The QR code system removes the need for paperwork. Tourists no longer need to worry about losing documents or filling out forms on arrival.
Tourism Industry Response
Many in the tourism sector support this change. Airlines, hotels, and tour operators see it as a step forward. Some are concerned about educating visitors who are less comfortable with technology, but training and awareness campaigns are planned.
Airlines will help spread the word. Passengers will receive notifications during booking and check-in. Some carriers will also offer staff to assist with app use before boarding.
Industry leaders believe this shift will improve efficiency. Similar systems are already in use in Singapore, Australia, and Canada. Indonesia is catching up with global travel standards.
How to Use the All Indonesia App
Here is a step-by-step guide for travelers:
- Download the app from Google Play or the App Store.
- Create an account with your passport number and travel details.
- Complete your customs declaration up to 72 hours before your trip.
- Receive a QR code after submitting the information.
- Show the QR code at immigration on arrival.
The app supports multiple languages, including English, Mandarin, and Japanese.
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Digital Tourism Vision
This regulation is part of Indonesia’s “Smart Tourism” strategy. The government wants to use technology to improve visitor experiences. Digital visas, smart airports, and online travel systems are also being developed.
Tourism Minister Sandiaga Uno says the goal is to attract 20 million foreign visitors by 2027. The focus is on improving tourist satisfaction, length of stay, and spending.
Preparing for the Launch
Authorities will run awareness campaigns before the rule takes effect. Social media, airlines, and travel agencies will share instructions.
Support will also be available at airports. Help desks, multilingual staff, and a 24/7 hotline will guide travelers who face technical problems.
Hotels and travel operators are also training staff to assist visitors. The government is working closely with industry partners to make the transition smooth.
A Digital Leap Forward
The Foreign Tourists Must Download All Indonesia App initiative is a major step for Indonesia. Travelers can expect faster arrivals, better safety, and fewer hassles. For the country, it marks an important move toward a modern tourism system.
If successful, the app will set a new standard for travel in Southeast Asia. Paperwork at the airport may soon be a thing of the past. Visitors will benefit from a smoother journey while supporting Indonesia’s push for innovation in tourism.
